Privacy policy.

At Louve Line, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect the following types of information when you interact with our site:

a. Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through a third-party payment provider)

b. Non-Personal Information

We may collect data about how you use our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about orders, updates, or promotions (with your consent)

  • Improve our website and customer service

  • Detect and prevent fraud

  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted third parties for specific purposes such as Payment processing, Delivery partners, Website analytics tools and Legal or regulatory bodies, if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted and handled by secure third-party providers.

6. Your Data Rights

If you are based in the UK or EU, you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access the personal data we hold about you

  • The right to request correction or deletion of your data

  • The right to withdraw consent or object to data processing

  • The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: info@louveline.com

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe your child has provided us with personal information, please contact us, and we will promptly delete such data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it regularly.

9. Contact Us

If you have questions, concerns or requests about this Privacy Policy or your data, please contact us at info@louveline.com.

Last Updated: 20 April, 2025

Worldwide Delivery

From our studio to your doorstep — no matter where you are. We deliver with care, globally.

Icon depicting a globe with a paper airplane and a location pin.
A sewing needle with thread looped through its eye.

Handcrafted Excellence

Every piece is designed with purpose and finished by hand for timeless, lasting elegance.

A credit card with a padlock icon overlay, symbolizing secured payment or financial security.

Secure Payments

Shop confidently with trusted, encrypted checkout methods and safe transactions.